

Over the course of a year, we spent a lot of time on it. Then, subsequently, to the AWS environment as well. First, it was to their remote hosted environment. Then they added in these other requirements that it needed to connect to AWS. It got complex when we started adding in requirements for tunneling et cetera. The implementation involved VPNs and the general configuration of the firewall. We had to drop down to the command line in order to do that. I would have thought that there should be enough information options made visible in what you can just do from the user interface. You have all these options, and, in order to get the right one, we couldn't discern it from the logs that we were viewing with the user interface. We were talking to Check Point or some other company. You've got two different manufacturers with a sort of standard for tunneling with all kinds of encryption methods and stuff like that. There's a couple of cases where we had to do that when we were trying to set up one of the tunnels in particular. You shouldn't have to drop back into backend command line commands in order to tweak something. If you have a product you should be able to control the entire product through your user interface. There's a thing I have for most products that have started out in the command line and have added GUI, and the GUI is always somewhat behind in capability.

Now they do have the ability to pop up a command line, which is nice, however, the fact that you can't do everything within the GUI is probably a problem. There were a few cases where I had to use the command line interface on it.
